Resort Service Associate

1 week ago


Naples, Florida, United States Edgewater Beach Resort Full time

Job Title: Resort Service Associate

About Edgewater Beach Resort

We are looking for a highly motivated and enthusiastic Resort Service Associate to join our team at Edgewater Beach Resort. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests.

Job Summary

The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. They will also have the ability to multitask and prioritize tasks to meet deadlines.

Key Responsibilities:
  • Provide personalized service to guests, responding promptly to their needs and requests.
  • Take reservations with the restaurant reservation system, ensuring accuracy and efficiency.
  • Engage in friendly conversation with guests, making them feel welcome and valued.
  • Manage the restaurant waiting list during high volume periods, providing accurate waiting time quotes to guests.
  • Manage inventory of tables available, ensuring efficient use of space.
Requirements:
  • High School Diploma/GED a plus, but not required.
  • Previous experience preferred, but training provided for the right candidate.
  • Courteous phone skills and the ability to take accurate messages essential.
Perks:
  • Health Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Life Insurance.
  • 401(k).
  • Free Associate Parking.
  • Free Meal for every shift worked.
  • 25% Discount in Resort Outlets.
  • Hotel Discounts with OPL.
  • Friends and Family Discount.

Estimated Salary: $45,000 - $55,000 per year, based on location and experience.



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