Receptionist and Customer Support Specialist

9 hours ago


Palatine, Illinois, United States Conserva Irrigation Full time
About Conserva Irrigation

We are a leading company in the irrigation industry, dedicated to providing top-notch services to our customers. As a Receptionist and Customer Support Expert, you will be an integral part of our team, responsible for ensuring seamless communication and exceptional customer experience.

Key Responsibilities
  • Manage the general operation of our office, including greeting visitors and handling incoming phone calls
  • Work closely with our CRM system to schedule customers and maintain accurate records
  • Provide administrative support in lead generation, customer loyalty, and accounting
  • Coordinate the installation and service department, ensuring timely and efficient delivery of services
  • Manage databases, customer mailings, and email communications
  • Update and manage various reports and programs, including sales, phone, and loyalty metrics
  • Order inventory and supplies, ensuring a well-stocked office
Requirements
  • 1+ year of experience in office administration
  • Outstanding organizational skills, with the ability to manage multiple priorities in a timely fashion
  • Exposure to customized Customer Relationship Manager (CRM) systems
  • Excellent interpersonal and communication skills
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Problem-solving skills and a systematic approach to tasks
Compensation and Benefits

We offer a competitive compensation package, including a salary of $21.00 per hour. Our company values career advancement opportunities, a great work environment, and a team atmosphere. We also offer benefits for qualified individuals.

Conserva Irrigation is a franchise-owned and operated business. Your application will be reviewed by the franchisee, and all hiring decisions will be made by the management of this franchisee. If you are interested in joining our team, please contact the franchise location directly.



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