Service Technician
3 weeks ago
Pella Windows and Doors of North Carolina and Southwest Virginia is seeking a skilled Field Service Technician to join our Charlotte team. This position is responsible for servicing our Pella products in area homes while providing an exceptional customer experience.
Key Responsibilities:
- Repair and adjust Pella products, including replacing glass and installing window shades, blinds, muntins, and roll screens.
- Prepare and submit field reports on product problems, collect COD receipts, and maintain service orders and billing paperwork.
- Ensure quality customer service and maintain a clean and organized work area.
- Additional duties as specified by management.
Requirements:
- Knowledge of residential construction and ability to use hand tools.
- Ability to work from ladders and scaffolding.
- Neat appearance, good listening skills, and excellent communication skills for direct customer contact.
- A valid driver's license and clean driving record.
Benefits:
- Competitive compensation package.
- 401K/ 401K matching and profit sharing.
- Insurance (Medical, Dental, and Vision) and 9 paid holidays.
- Vacation/ PTO and life insurance.
- Tuition reimbursement and company vehicle provided.
Work Schedule:
- Monday to Friday.
- 8- 9 hour days.
- No nights or weekends.
Pella Windows and Doors of North Carolina and Southwest Virginia is an equal opportunity employer committed to a diverse workforce.
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