Automotive Service Advisor

4 weeks ago


Cutler Bay, Florida, United States ACMGMT LLC Full time
Job Description

We are seeking a highly skilled and organized Service Advisor to join our top-notch service department. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating effectively with customers and technicians, and ensuring complete understanding of services rendered.

Key Responsibilities:
  • Provide quality customer service, consistently achieving excellent CSI marks
  • Serve as a communicator between customer and technician, ensuring complete understanding of services rendered
  • Continue to keep customers informed with necessary information based on service progress
  • Accurately verify warranty and service contracts
  • Prepare and process Repair Orders accurately, including all costs, deductibles, and descriptions of symptoms, etc.
  • Advise customers on additional needed services, providing expert advice
  • Effectively work with technicians to improve efficiency across the service department
Preferred Skills and Experience:
  • Previous Automotive Service Advisor experience, 2 years minimum
  • Proven track record of above average Sales and CSI scores
  • DealerTrack experience helpful
Benefits:
  • Competitive wages
  • Paid Training
  • Health, Dental, Vision, Life, Short and Long Term Disability Insurance
  • 401k with company match (at qualifying dealerships)
  • Professional working environment
Job Type:Full-time

We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

Florida Drug-Free Workplace: Pre-employment Drug Testing


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