Customer Service Associate
5 days ago
Motion Industries is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, responding to inquiries, and taking customer orders.
Key Responsibilities:
• Respond to customer inquiries and provide quotes in a timely and professional manner
• Order and source products to meet customer needs
• Negotiate sale and purchase prices to ensure maximum value for customers
• Proactively generate sales and promote Company products to increase revenue
• Expedite backorders and assist with inventory management to ensure seamless customer experience
• Troubleshoot customer concerns and provide solutions in a timely and professional manner
Requirements:
• Excellent customer service and communication skills
• Reliable, organized, and detail-oriented with a focus on results
• Industry and sales experience preferred, but not required
• Working knowledge of Microsoft Office suite, especially Outlook and Excel
• Knowledge of supply chain systems a plus
Education:
High School Diploma or equivalent required
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