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Community Outreach Manager

2 months ago


San Diego, California, United States California Coast Credit Full time
About the Role

We are seeking a highly motivated and experienced Community Outreach Manager to join our team at California Coast Credit Union. As a key member of our Community and Public Relations department, you will play a vital role in developing and implementing effective outreach and engagement strategies to empower underserved communities through financial inclusion.

Key Responsibilities
  • Develop and implement strategic plans to drive the credit union's commitment to financial inclusion in local underserved communities, with a special emphasis on the San Diego Promise Zone.
  • Identify and cultivate trusted partnerships with individuals, organizations, businesses, schools, and other potential partners in underserved communities to provide Cal Coast support for improving lives in the area.
  • Serve on and support internal Inclusion Council and liaise with the VP of Diversity, Equity, and Inclusion on initiatives that reflect Cal Coast's commitment to diversity, equity, and inclusion.
  • Interact with executive leadership and may serve on strategic internal teams, working closely with other credit union departments and branch management to engage, serve, and build membership growth in their communities.
  • Communicate and demonstrate the credit union's brand, values, and service in the community, especially in underserved areas, and develop new opportunities that achieve and support credit union goals through new and stronger relationships with key stakeholders.
Requirements
  • Undergraduate degree in Business, Communications, Marketing, or related discipline, plus a minimum of five years of progressively more responsible positions within community relations/outreach, business/partnership development, or related business or non-profit experience.
  • Experience developing strategic plans that directly support Cal Coast's values and business plans and priorities, including systems to create and track key metrics and goals.
  • Demonstrated record of successful community outreach and partnership development, with excellent written and oral communication skills in both English and Spanish.
  • Proven public speaking skills, excellent time management, program planning, and organizational skills, with experience working with Microsoft Applications such as Word, Excel, Outlook, and PowerPoint.
  • Strong ability to multi-task and work under time constraints to meet project deadlines, with demonstrated leadership, creative, and sales ability and critical thinking skills.
Preferred Qualifications
  • Working knowledge of financial industry products, services, and industry trends, with experience with graphic design software including Canva, Adobe Acrobat Pro, Adobe Photoshop, etc.
What We Offer

As a Community Outreach Manager at California Coast Credit Union, you will have the opportunity to make a meaningful impact in the lives of our members and the communities we serve. We offer a competitive salary range of $90,000 to $113,000 annually, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

We are an equal opportunity employer and welcome applicants from all backgrounds and walks of life. If you are passionate about community development and financial inclusion, and have the skills and experience to succeed in this role, we encourage you to apply.