Loan Specialist

3 days ago


Wayne, Pennsylvania, United States Collabera Full time
Job Title: Senior Loan Solutions Specialist

Collabera is seeking a highly skilled Senior Loan Solutions Specialist to join our team. As a key member of our financial services team, you will be responsible for managing client relationships and overseeing loan and collateral administration services.

Key Responsibilities:
  • Client Relationship Management: Build and maintain strong relationships with clients, ensuring smooth service delivery and timely resolution of queries or escalations.
  • Service Delivery Oversight: Oversee loan administration service delivery, ensuring high standards and adherence to service level agreements.
  • Operational and Regulatory Processes: Monitor and support the implementation of regulatory and operational procedures, ensuring they align with guidelines and recommend improvements where necessary.
  • Team Leadership & Support: Provide guidance to junior staff and collaborate with colleagues to enhance service delivery and onboard new business.
  • Client Service Excellence: Ensure all client KPIs and service commitments are met, continuously seeking opportunities to improve the service provided to clients.
  • Project Involvement: Contribute to small-scale projects or specific tasks within larger projects to improve operational support to clients.
  • Process Monitoring & Reporting: Track team performance, identify areas for improvement, and ensure effective resource utilization. Escalate any issues impacting service quality.
Requirements:
  • Strong expertise in loan administration, particularly in bi-lateral loans, syndicated loans, loan funds, and direct lending.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Experience in client relationship management and service delivery oversight.

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