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Intake Coordinator

2 months ago

Baton Rouge, Louisiana, United States Open Health Care Clinic Full time
Job Title: Intake Coordinator

At Open Health Care Clinic, we are seeking a highly skilled Intake Coordinator to join our team. As an Intake Coordinator, you will play a critical role in ensuring that patients receive excellent customer service during the intake process.

Key Responsibilities:
  • Provide exceptional customer service to patients and referral sources
  • Coordinate patient intake and eligibility determination processes
  • Utilize evidence-based techniques to interact with patients and provide support
  • Document all services and contact in the electronic medical record
  • Collaborate with team members and leadership to review program and departmental policies and procedures
Requirements:
  • High School diploma or equivalent
  • Associate's Degree Required; Bachelor's Degree Preferred with background in healthcare, human resources, counseling, public health, psychology or social work
  • Required licensure with appropriate state licensing board (if applicable)
Preferred Qualifications:
  • Excellent organizational and time management skills
  • Bilingual (English/Spanish) (preferred)
  • Experience in a social service, FQHC or public setting (preferred)
Work Environment:

The work environment is moderate with light to moderate noise levels. The ability to work in a confined area and sit at a computer terminal for an extended period is required.