Insurance Customer Service Liaison
3 weeks ago
At Hopp Insurance Agency, we're dedicated to serving our clients and community with exceptional customer service and insurance solutions. We're seeking a skilled Commercial Lines Insurance Representative to join our team and help us achieve our goals.
As a key member of our team, you'll use your strong communication skills to answer customer inquiries, explain insurance coverage, and update policies. Your ability to multitask, prioritize work, and maintain accurate records will be essential in ensuring our clients receive the best possible service.
Our ideal candidate will possess a Oregon property and casualty license, at least 3 years of relevant work experience, and excellent phone etiquette and verbal, written, and interpersonal skills. If you're passionate about providing outstanding customer service and have a strong attention to detail, we encourage you to apply.
Key Responsibilities:
- Answer customer calls and inquiries in a professional and timely manner.
- Explain insurance coverage and update policies as needed.
- Maintain accurate records and data entry in various platforms.
- Work with internal departments to meet customer needs.
- Prepare household reviews and identify cross-sell opportunities.
Benefits:
- Full-time position with 40 hours per week.
- Salary commensurate with experience and education.
- 401(k) and 401(k) matching.
- Health care and dental plan.
- Health reimbursement account.
- Costco office membership.
- Tuition reimbursement.
- Paid time off and paid training.
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