Medical Support Professional
1 month ago
As a Medical Support Professional, you will play a vital role in ensuring the smooth operation of our clinics. Your primary responsibility will be to provide exceptional patient care and support to our medical team.
Key Responsibilities:
- Escort patients to examination rooms and assist with completing forms as needed.
- Become familiar with clinic computer hardware and software, using it according to company policies.
- Answer multiple line and multiple language telephone lines, providing excellent customer service.
- Schedule appointments and accommodate patient needs, such as ordering transportation or rescheduling.
- Contact insurance companies to verify patient eligibility.
- Perform various clerical tasks, including copying, filing, and faxing.
- Maintain procedure rooms, ensuring they are neat and ready for use at all times.
- Assist doctors during Endovenous Laser Therapy procedures, following instructions and individual doctor preferences.
- Prepare patients before procedures and clean up after, ensuring a seamless experience.
- Ensure patients receive post-procedure instructions and information on obtaining medication if needed.
- Prepare IV solutions and apply knowledge of sterile techniques and OSHA regulations.
- Train new staff and assist ultrasound staff as needed.
Requirements:
- High School diploma or equivalent, required.
- 1-2 years of related experience and/or training, or equivalent combination of education and experience, required.
- Certified in Basic Life Support (BLS), preferred.
- Medical Assistant Certification, preferred.
- Fluent in Spanish, required.
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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