Host/Hostess

Job Summary

Mirbeau Inn and Spa is seeking a skilled Host/Hostess to join our team at the Wine Bar and Bistro in our Plymouth location.

Responsibilities

• Ensure tables, silverware, and glasses are clean and properly set up.
• Take and schedule reservations by phone and in person.
• Greet guests, escort them to their tables, present menus, and make course recommendations upon request.
• Ensure guests receive prompt, courteous service and respond to complaints and comments or refer the responses to the Restaurant Manager.
• Supervise service to assist servers when needed.
• Complete the guest satisfaction cycle by thanking guests and inviting them to return with a fond farewell.
• Ensure no section of the dining room is overlooked.
• Check with the guest if everything is satisfactory.
• Refill water for guests at tables.
• Care for decoration of the dining room for special events if needed.
• Perform any assignments as directed by the Restaurant Manager.

Qualifications, Skills & Educational Requirements

This position requires a pleasant personality and neat appearance, along with excellent people, verbal, and writing skills. Prior experience in the industry is preferred.

Employee Perks & Company Incentives

401K with a company match, Medical, Dental, Vision, and Life Insurance Plans, Career advancement potential within the company, Paid time off for full-time and part-time employees, along with holiday pay, Employee Assistance and Anniversary programs, Discounted rates for services within the Spa, Work performance incentives.