Enterprise Language Model Developer

3 days ago


Santa Clara, California, United States ServiceNow Full time
Unlock the Power of AI
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Servicenow seeks a talented Enterprise Language Model Developer to drive the next generation of language models that empower organizations to find smarter, faster, and better ways to work. As a key member of our Advanced Technology Group, you will be responsible for building and evolving the AI platform, partnering with teams to build products and end-to-end AI-powered work experiences.


Responsibilities
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  1. Design, implement, and scale LLMs as a key AI-first platform offering in ServiceNow's portfolio.
  2. Develop and maintain detailed technical documentation that clearly captures the complexities of the language model.
  3. Collaborate with cross-functional teams to ensure the language model aligns with stakeholder needs and expectations.
  4. Oversee the entire project lifecycle, from research and development through to deployment and optimization.

Requirements
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  • A minimum PhD with 3 years' experience; or equivalent work experience.
  • Expertise in Python, OOP, Design Patterns.
  • Experience in Pretraining of an LLM is preferred but not mandatory.
  • Experience with Instruction fine tuning and other fine-tuning techniques is a must.
  • Experience with Reinforcement learning is preferred but not mandatory.
  • Experience with various transformer architectures (auto-regressive, sequence-to-sequence etc).
  • Ability to read latest papers and experiment with the ideas.
  • Good publication record in top tier conferences such as ICLR, NeurIPS, ICML, ACL, EMNLP, AAAI, etc.

Our Benefits
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We offer a competitive salary range of $165,800 - $290,200, plus equity (when applicable), variable/incentive compensation and benefits. Our comprehensive benefits package includes health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.



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