Tax Preparation Manager

3 weeks ago


Cayce, South Carolina, United States Jackson Hewitt - 1906 Full time
Job Overview

At Jackson Hewitt, we're committed to delivering exceptional tax preparation services to our clients. As a Store Supervisor, you'll play a critical role in driving our success by overseeing the day-to-day operations of our tax offices and ensuring our clients receive top-notch service.

Key Responsibilities
  • Supervise and mentor seasonal hourly staff members to ensure they meet productivity and quality standards
  • Communicate with management to coordinate recruiting, interviewing, and hiring of seasonal employees
  • Maximize customer satisfaction and drive sales growth through effective customer service and sales strategies
  • Perform administrative tasks, including scheduling, payroll, and inventory management
  • Monitor and analyze productivity reports to identify areas for improvement and implement corrective actions
  • Maintain accurate and organized filing systems for tax returns and client documents
  • Print and distribute client checks, and follow up with clients to resolve any issues
Requirements
  • High school diploma or equivalent, with a course of study in management or tax preparation and accounting preferred
  • Previous tax preparation experience and a PTIN (Preparer Tax Identification Number) are required
  • One year of management or supervisory experience is desired, but not required
  • Proficiency in computer software applications, including email, internet browser, Word, Excel, and tax preparation software
What We Offer

As a Store Supervisor at Jackson Hewitt, you'll enjoy a competitive salary, bonuses based on performance, flexible scheduling, and opportunities for training and development. If you're passionate about delivering exceptional customer service and driving business results, we encourage you to apply for this exciting opportunity.



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