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Server

2 months ago

Brookfield, Wisconsin, United States Sheraton Milwaukee Brookfield Full time
Job Summary

The Server is responsible for providing exceptional service to guests in a fast-paced restaurant environment. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.

Responsibilities
  • Take customer orders and serve food and beverages in a timely and efficient manner.
  • Prepare itemized checks and process payments.
  • Ensure that tables and side stands are kept stocked, tidy, and clean.
  • Perform opening and closing procedures, including side work duties.
  • Comply with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations.
  • Be familiar with the organization of the restaurant and lounge, and know the function of each job position.
  • Have a thorough knowledge of menus and specials in the restaurant.
  • Service guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
  • Clear, clean, and reset tables as needed.
  • Be familiar with the operation of the P.O.S. system.
  • Carry out cashiering functions in closing checks and end of shift paperwork.
  • Perform other tasks/jobs as assigned by the supervisor or manager.
Requirements
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Alcohol Awareness Certification (must comply with State regulations).
  • Food Handlers certification (must comply with State regulations).
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
Benefits
  • Competitive benefits package, including medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401k retirement plan.