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Client Support Specialist

2 months ago

Cumming, Georgia, United States Arrow Exterminators Full time

Join Our Team at Arrow Exterminators

Are you eager to be part of a company that values your input and fosters your professional development? Arrow Exterminators is seeking dedicated individuals for the role of Customer Service Representative.

About Us:

As a leading home improvement firm in the United States, we prioritize the health and safety of our clients while cultivating a supportive work environment that encourages personal and professional growth. Our full-time Customer Service Representatives enjoy competitive compensation ranging from $16 to $18 per hour, along with a comprehensive benefits package that includes:

  • Three distinct insurance options
  • A 401(k) plan with company contributions
  • Health savings accounts
  • Pet insurance
  • One full week of vacation from the start
  • Nine paid holidays from day one
  • Life insurance coverage

What Makes Us Unique:

Founded in 1964, Arrow Exterminators is a privately owned leader in the industry, redefining the experience of working for a large organization. We focus on communication and relationship-building, emphasizing a people-first approach. Our commitment to environmental stewardship and customer satisfaction distinguishes us as we strive to protect health and property in the most eco-friendly manner.

Despite our size, we maintain a close-knit family atmosphere that our employees cherish. You will find that you are not just a number; you are a valued member of our team, integral to our company culture. We provide an extensive training program, whether your role is in the field or at the office. Our team members are our highest priority. Join us to experience a workplace that values dedication and integrity, where you can flourish and advance.

Your Responsibilities:

In this role, you will begin each day by responding to calls from our esteemed customers, utilizing your problem-solving skills to address their pest-related concerns and provide reassurance. Your tasks will include scheduling services and updating customer records, ensuring that no challenge is too great for you.

As you diligently work to keep our technicians fully booked and accounts current, you will take pride in knowing that you have positively impacted someone's day. In between calls, you will connect with colleagues over shared successes and light-hearted moments, making every day rewarding.

Qualifications:

  • Proficient in Microsoft Office Suite
  • High school diploma or equivalent
  • Professional appearance and demeanor
  • Ability to commit to a minimum 40-hour workweek
  • Willingness to work occasional overtime as required

If you are ready to embark on a fulfilling career with Arrow Exterminators, we invite you to take the first step toward joining our team.

Note: Arrow Exterminators is a Drug-Free Workplace and conducts pre-employment drug screenings and background checks for all employees.