Sales Administrative Assistant

6 days ago


Plainfield, New Jersey, United States MSCCN Full time
Job Summary

We are seeking a highly skilled Sales Administrative Assistant to join our team at MSCCN. This role is ideal for someone with a background in software sales and a strong understanding of CRM platforms.

Key Responsibilities
  • Manage and process informatics RFP/RFI requests
  • Facilitate communication between the informatics account sales team and Subject Matter Experts (SMEs) throughout the business
  • Collaborate with the informatics sales team to prepare and submit comprehensive technical bids
  • Update Sales Operations work instructions to document the informatics sales process
  • Coach informatics team members on best practices and processes
  • Prepare client communications, manage bid submissions, and oversee contract reviews
  • Create and maintain spreadsheets/graphs for sales information and reporting
  • Manage a database of questions, answers, and bid content, ensuring it is current and regularly re-evaluated for maximum productivity
  • Provide quality and efficient customer service to clients through the daily management of multiple client projects
  • Ensure accurate RFIs, RFPs, and bids are completed in a timely manner according to department quality standards
  • Continually evaluate and improve informatics sales processes
Requirements
  • Proficiency in CRM systems, particularly Salesforce Platform
  • Strong skills in data processing
  • Experience in handling and answering inbound calls
  • Advanced proficiency in Microsoft Excel
  • Proven track record in sales and customer service
  • Excellent communication and interpersonal skills
  • Ability to work well in a team environment
  • Strong problem-solving abilities
  • High attention to detail and accuracy
  • Ability to multitask and prioritize tasks effectively
  • Excellent time management skills
  • Strong commitment to customer satisfaction
  • Willingness to continuously learn and improve skills
  • Flexibility to adapt to changing business needs and demands


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