Enterprise Software Configuration Specialist
3 weeks ago
CipherStaff is hiring a skilled Enterprise Software Configuration Specialist to join our team. As a key member of our implementation team, you will be responsible for configuring and testing software to meet customer requirements.
About the Job Description:
- Configuring and testing software to meet customer needs.
- Organizing and tracking work using project management tools.
- Communicating with customers, resolving escalated issues, and coordinating with technical support teams.
- Documenting customer requirements using user stories, workflow diagrams, and client documentation.
- Contributing to software product improvement by suggesting new features and creating training content.
Our Benefits:
- A competitive salary range of $120,000 - $150,000 per year.
- A hybrid office/remote position with 3 weeks PTO, health insurance, FSA, 401k matching, bonus, and more.
- A collaborative team environment with a growing technology team and an awesome customer community.
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