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Ticket Sales Associate: Arlington National Cemetery

2 months ago

Arlington, Virginia, United States Historic Tours of America Full time

Position Title: Ticket Sales Associate at Arlington National Cemetery

Company: Historic Tours of America, Inc

Overview:

Join our vibrant team at Historic Tours of America, where we celebrate the rich history of our nation. As a Ticket Sales Associate, you will play a crucial role in delivering exceptional customer service and enhancing the visitor experience at Arlington National Cemetery.

Key Responsibilities:

  • Provide outstanding customer service by assisting guests with ticket purchases and tour information.
  • Effectively communicate the details of various tour packages, ensuring guests select the best options for their needs.
  • Manage cash transactions accurately, including handling receipts and balancing cash drawers.
  • Maintain inventory of tickets and ensure the security of company assets.
  • Work independently while adhering to established guidelines to meet guest expectations.
  • Handle challenging situations with professionalism and courtesy, both in person and over the phone.
  • Demonstrate a strong knowledge of the history and culture of Arlington National Cemetery.

Qualifications:

  • No prior experience necessary; comprehensive training will be provided.
  • Ability to stand for extended periods and work in varying weather conditions.
  • Strong communication skills in English, both written and verbal.
  • Flexibility to work various shifts, including weekends and holidays.
  • Must be able to lift up to 50 pounds.

Benefits:

  • Competitive salary with commission opportunities.
  • Eligibility for paid vacation and health and wellness plans for full-time employees.
  • Paid sick leave and a 401K plan with company matching.
  • Flexible scheduling options available.
  • A fun and dynamic work environment with recognition programs throughout the year.
  • Employee discounts at retail locations and free access to all company attractions.

Note: All candidates must successfully complete a drug test and background check.

Equal Employment Opportunity: We are an equal opportunity employer and welcome applicants from all backgrounds.