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Medical Assistant

4 weeks ago

Phoenix, Arizona, United States Phoenix Children's Hospital Full time

Job Summary:

This role works under the direction of a licensed healthcare professional and performs various clinical and administrative tasks for the assigned area at Phoenix Children's Hospital.

The Medical Assistant is expected to carry out the mission, vision, and values of Phoenix Children's Hospital, demonstrating professionalism, strong ethical conduct, and integrity at all times.

Key Responsibilities:

  • Measures and records vital signs, growth parameters, medical histories, and signs and symptoms into the electronic health record.
  • Communicates patient-related information to the licensed healthcare provider.
  • Performs electrocardiograms, pulmonary function tests, and other diagnostic testing within the Medical Assisting scope.
  • Collects laboratory specimens, including blood specimens.
  • Prepares and administers medication at the direction of a licensed healthcare provider and adheres to all regulations, guidelines, and policies for medication labeling, security, and storage.
  • Assists the provider with exams and procedures.
  • Removes sutures, changes dressings, applies bandages, and performs other first aid procedures.
  • Prepares and instructs patients about examinations, diagnostic tests, medications, special diets, and health maintenance.
  • Disposes of bio-hazardous materials in accordance with OSHA safety standards and hospital policies.
  • Follows PCH and OSHA safety rules and procedures at all times.
  • Upholds HIPAA regulations.

Administrative Responsibilities:

  • Processes and communicates prescription refills to pharmacies as authorized by a licensed healthcare provider in accordance with regulations, policies, and approved departmental protocols.
  • Obtains prior authorizations for medication and DME.
  • Screens telephone calls and takes accurate clinical messages within the Medical Assisting scope of practice as well as in accordance with PCH policies.
  • Returns patient calls with provider-directed instructions.
  • Assists patients and providers in completing documentation and any other paperwork in which a provider is required to disclose and/or attest to.
  • Cleans and restocks exam rooms.
  • In some clinics, may serve as a witness to cycle counting and wasting of controlled substances.
  • Follows appropriate legal and ethical professional conduct.

Requirements:

  • Current and continuous certification from the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) in the field of Medical Assisting or the ability to acquire within 90 days of hire.
  • Remains up to date with certifications, company-mandated training, and professional development.

Phoenix Children's Mission, Vision, & Values:

Phoenix Children's Hospital is committed to advancing hope, healing, and the best healthcare for children and their families. We deliver exceptional care, every day and in every way, and collaborate with colleagues, partners, and communities to amplify our impact.