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Patient Service Representative

2 months ago

Hammonton, New Jersey, United States Axia Women's Health Full time
Job Summary

Axia Women's Health is seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Patient Greeting and Registration: Greet patients and visitors, register new and existing patients, and verify insurance information.
  • Phone and Messaging: Answer and direct phone calls, retrieve messages, and respond to patient inquiries.
  • Administrative Support: Assist with scheduling appointments, managing patient records, and performing other administrative tasks as needed.
  • Confidentiality and HIPAA Compliance: Maintain confidentiality and adhere to HIPAA guidelines to protect patient information.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills to effectively interact with patients, staff, and external partners.
  • Organizational and Time Management Skills: Demonstrate ability to prioritize tasks, manage time, and meet deadlines in a fast-paced environment.
  • Technical Skills: Proficient in using electronic medical records systems and other software applications as required.
  • Teamwork and Adaptability: Collaborate with healthcare team members to provide seamless patient care and adapt to changing priorities and business needs.
Benefits
  • Full-Time Benefits: Eligible for comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Professional Growth Opportunities: Participate in ongoing training and development to enhance skills and advance career.
  • Diverse and Inclusive Work Environment: Join a team that values diversity, equity, and inclusion, and promotes a culture of respect and empathy.