Restaurant Operations Director

1 week ago


El Paso, Texas, United States Raising Cane's Full time
About Us

Raising Cane's is a rapidly growing company that serves the best-tasting and most craveable chicken finger meals. Our Crew makes it happen, our Culture makes it unique, and the Community makes it all worthwhile.

Compensation and Benefits

The estimated annual salary for this position is around $60,000 - $80,000, depending on location and experience. Benefits offered include:

  • Medical, Dental, Vision & Pharmacy Benefits
  • Dependent Care & Healthcare Flexible Spending Account
  • Pet Insurance
  • 401(k) With Employer Match (age 21 & older)
  • Tuition Reimbursement
  • Short-term & Long-term Disability
  • Crewmember Assistance Program

We also offer perks like weekly pay, competitive pay with monthly bonus, paid time off, sick time, 8 paid holidays a year, early closure for company events, casual work attire, and Perkspot Employee Discount Programs.

About the Role

The Operations Manager is responsible for supporting the Restaurant Leader in leading operational excellence of the restaurant and upholding Raising Cane's standards and culture in all areas of restaurant operations.

This role includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment, and physical activities necessary to complete the responsibilities of the job.

Your Responsibilities
  • Purpose of the position:
    • Executes restaurant operations functions
    • Acts as manager on duty and opens and closes the restaurant
    • Manages cash handling and ensures accountability
  • General to the role:
    • Enforces Raising Cane's policies and standards
    • Executes shift management meeting Raising Cane's operations and safety standards
    • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
    • Deploys crewmembers during a shift
    • Provides exemplary customer service
    • Utilizes reward and recognition program for the crewmembers in the restaurant
    • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
    • Ensures cleanliness of the restaurant and ensures the facility is in good working order
    • Completes other duties as assigned
Requirements for Success

To be successful in this role, you will need to be detail-oriented, organized, and able to manage multiple priorities that may be constantly changing. You will also need to be self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills.

You must be able to work effectively and efficiently both independently and collaboratively, recognize and analyze problems, set goals, create plans and convert plans into action to solve problems.

Able to proficiently use technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly.

You must be able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training.



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