Clinical Engagement Associate

7 days ago

Costa Mesa, California, United States ASANA RECOVERY Full time

About Us: Asana Recovery is a substance and alcohol treatment center located in Orange County, California. Our five locations offer detox, residential, and outpatient services. We have recently been named among the top 25 of America's Best Addiction Treatment Centers in 2023 by Newsweek.

About the Role: As a Clinical Outreach Associate at Asana Recovery, you will play a crucial role in promoting our inpatient and outpatient substance abuse programs located in Orange County, CA. This position is responsible for generating leads to potentially admit into the program.

Your Responsibilities:

  • Promote and market Asana Recovery to targeted professionals
  • Generate and qualify leads
  • Referral management
  • Understand private insurance policy
  • Operate with minimal to little supervision
  • Maintain sales database
  • Meet expectations for established KPIs and sales metrics

About You:

  • High school diploma or GED required
  • Minimum of two years of relevant work experience in a sales or related position
  • Can demonstrate the following qualities:
    • Relationship Building: Ability to build and maintain professional relationships with external stakeholders including hospitals, treatment centers, and clinics.
    • Sales & Marketing: Demonstrated ability in marketing, lead generation, and sales within the healthcare or rehabilitation sector.
    • Insurance Knowledge: Proficiency in understanding and navigating private insurance policies, especially in-network and out-of-network distinctions.
    • Communication: Excellent oral and written communication skills, able to liaise cross-functionally with Admissions, Operations, and patients.
    • Organizational Skills: Must be able to manage and prioritize tasks in a fast-paced environment, maintain an organized sales database, and track leads/referrals effectively.
    • Ethical Judgment: Strong sense of ethics and responsibility, particularly when dealing with sensitive patient information and admission decisions.
    • Self-Driven: Demonstrated ability to work independently, showing initiative and motivation to achieve business goals.
    • Networking: Strong existing local professional network in healthcare or rehabilitation, or demonstrated ability to build one rapidly.
    • Professionalism: Ability to maintain strong boundaries and a professional demeanor when interacting with staff, clients, and external stakeholders.

Bonus Points: Bachelor's degree in a related field

Estimated Annual Salary: $65,000. With commission, your earning potential can exceed $80,000 per year. Benefits include 401K, Medical, Dental, Vision, PTO, and free gym membership to American Gym.

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