Strategic Business Operations Analyst

5 days ago

Austin, Texas, United States UnitedHealth Group Full time

Senior Business Analyst Job Description

We are seeking a highly skilled Senior Business Analyst to join our team at UnitedHealth Group. As a Senior Business Analyst, you will play a critical role in providing analysis, monitoring operational performance, identifying and recommending areas for development or enhancement, and developing action plans to drive processes for the Greater Texas Region.

Key Responsibilities:

  • Complete thorough business analyses, examining business processes and workflows for optimization and performing statistical and/or data analyses.
  • Transform data into meaningful, professional, and easy-to-understand formats for leadership review.
  • Develop recommendations and review findings with peers and leaders.
  • Collaborate with relevant stakeholders to develop, execute, and monitor project plans, performance, and patient outcomes improvement plans.
  • Utilize stakeholder feedback and/or process performance information to identify potential continuous improvement opportunities.
  • Produce, publish, and distribute scheduled and ad-hoc provider and operational reports.
  • Provide information and participate in management meetings as requested.
  • Regularly meet with physician business managers to create, revise, and adjust strategy for assigned providers to meet overall performance goals.
  • Provide input into and/or develop relevant policies, procedures, and/or work tools to support new or updated business processes.

Requirements:

  • 2+ years of decision support and data analysis experience.
  • Experience with data visualization tools such as Microsoft BI and Tableau.
  • Intermediate proficiency with MS Excel (ability to conduct pivot tables, v-lookups, power query, macros, and VBA).
  • Proficient in Microsoft Office applications (Outlook, Word, PowerPoint, Excel, Teams).
  • Proficient in SQL and SQL Reporting Services.
  • Proven solid analytical/statistical skills used in evaluating and analyzing data.
  • Proven excellent oral and written communication skills.
  • Proven ability to interact one-on-one and consult with all levels of leadership.

About UnitedHealth Group:

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Equal Employment Opportunity:

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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