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Retail Customer Service Team Lead
7 days ago
We are seeking a skilled Retail Customer Service Team Lead to join our team. As a Front End Service Associate Supervisor, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
Responsibilities- Provide outstanding customer service and ensure a high level of customer satisfaction.
- Supervise and coach Front End Service associates to achieve sales goals and provide excellent customer service.
- Assist with maintaining a clean and organized store environment, including the front end area.
- Process returns, refunds, and financial transactions in a timely and accurate manner.
- Maintain knowledge of store policies and procedures and communicate them effectively to customers and associates.
- High school diploma or equivalent required.
- Previous supervisory experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Knowledge of store policies and procedures.
We offer competitive pay and benefits, including medical, vision, and dental coverage, as well as performance-based incentive awards. You will also receive paid time off, parental leave, family care leave, bereavement, jury duty, and voting benefits. Additionally, we offer company-paid life insurance, 401(k), stock purchase, and short-term and long-term disability coverage.
Additional Benefits- Limited-time incentives and programs available to eligible associates.
- Education assistance through Live Better U, a Walmart-paid education benefit program.
- Eligibility requirements apply to some benefits, so please see One.Walmart.com for details.