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Restaurant Operations Manager
1 month ago
Chook is a dynamic and growing restaurant chain that values its employees and customers. We're committed to providing exceptional guest experiences and creating opportunities for our team members to grow and develop.
Job Title: General ManagerWe're seeking a highly motivated and experienced General Manager to join our team. As a General Manager, you will be responsible for leading our restaurant team, ensuring exceptional guest experiences, and driving business results.
Key Responsibilities:- Provide positive leadership to the entire staff, including fellow managers and teammates.
- Act as a representative of the Chook brand while in or out of the restaurant.
- Displays Servant Leadership and belief in shared values and Chook Culture through actions.
- Manage scheduling for FOH & HOH Staff, general restaurant accounting, HOH inventory, and weekly financial reporting to ownership.
- Counsels staff when needed.
- Perform all jobs within the restaurant when required.
- Acts as a team member on the floor during business hours when scheduled or needed due to business flow.
- Interviews, hires, trains, and develops staff alongside Floor Manager on: POS operations, side work, cleaning duties, alcohol and food service standards.
- Manage labor for financially successful scheduling that reflects business demands.
- Communicates clearly with guests, staff, managers, and ownership in a timely manner.
- Trains and guides staff toward a path to leadership within Chook culture.
- Builds a clientele of regulars from within and outside of the immediate community.
- Acts as a liaison between neighborhood groups and community businesses.
- One to two years experience in restaurant management.
- One to two years experience in full service restaurant in a leadership role.
- Inventory, ordering, accounts payable experience with an understanding of restaurant costing and pricing for food and beverage.
- Effective written and speaking skills.
- Enjoys sharing passion for food and hospitality with others.
- High tolerance for stressful situations.
- Ability to solve problems with a mindful approach to people, planet, and profit.
- Experienced in training staff in multiple jobs throughout the restaurant.
- Base salary of $65K+ (DOE) + 10% potential bonus (based on store performance)
- Health, dental, & vision insurance
- 10 days accrued paid vacation
- Paid sick days
- No late nights - we're only open until 8pm
- A collaborative team that's here to help you grow personally and professionally
- The opportunity to make real, tangible impact with an awesome network of resources.