Retail Customer Service Lead

6 days ago


Homewood, Illinois, United States TJX Companies Full time

About TJ Maxx

TJ Maxx offers the thrill of the find, with a wide range of designer and brand-name merchandise at unbeatable prices. Our stores feature an ever-changing selection of new arrivals, ensuring that customers can always discover something exciting.

Customer Experience

We're passionate about delivering exceptional customer service, and our Retail Customer Service Leads play a critical role in this effort. As a key member of our store team, you'll be responsible for ensuring that every customer has a positive shopping experience.

Salary and Benefits

Our Retail Customer Service Leads earn a competitive salary, plus benefits including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

Required Skills and Qualifications

To succeed in this role, you'll need excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment. Prior retail experience is a plus, but not required.

Becoming a TJ Maxx Team Member

As a member of our team, you'll enjoy a dynamic and supportive work environment, opportunities for growth and development, and a chance to be part of a company that's truly passionate about what we do.



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