Service Excellence Professional Opportunity

5 days ago


Florence, Alabama, United States U-Haul Full time
Join Our U-Haul Team

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will play a critical part in delivering exceptional customer experiences, using your skills and knowledge to resolve issues efficiently and effectively.

Responsibilities:
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.
  • Utilize our state-of-the-art technology, including smartphone-based U-Scan systems, to manage rentals and inventory.
  • Inspect and maintain equipment, ensuring it is clean and in good working condition.
  • Prepare rental invoices and accept equipment returned from rental.
Benefits:
We offer a comprehensive benefits package, including health insurance, dental and vision plans, retirement savings, and paid time off. Our team members also enjoy a generous compensation package, with salaries ranging from $40,000 to $55,000 per year, depending on location and experience. Additional benefits include mindset app reimbursement, gym reimbursement program, and life insurance.

Requirements:
To succeed in this role, you must have a high school diploma or equivalent, valid driver's license, and a good driving record. You should be able to lift up to 50 pounds and stand for extended periods. A passion for delivering exceptional customer service and a willingness to learn are essential qualities for this position.

Estimated annual salary: $41,500 - $51,000

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