Customer Service Director

3 weeks ago


Florence, Alabama, United States Mapco Express Full time
MAPCO Express Opportunity

We are seeking a highly motivated Customer Service Director to join our team at MAPCO Express. This is an exciting opportunity for individuals who share our commitment to providing excellent customer service and driving business growth.

Job Description:
  • Maintain high standards of customer service, ensuring customers receive a positive experience every time they visit our stores.
  • Foster a culture of teamwork and collaboration among store employees, promoting open communication and mutual respect.
  • Analyze sales data and market trends to identify opportunities for growth and improvement.
  • Develop and implement strategies to increase sales, improve customer satisfaction, and enhance operational efficiency.
Required Skills and Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum 3 years of experience in retail management, preferably in the convenience store industry.
  • Proven track record of success in improving customer satisfaction and driving business growth.
  • Excellent communication and leadership skills, with the ability to motivate and inspire teams.

Estimated salary: $60,000 - $80,000 per year, depending on experience.



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