Customer Service Representative

3 weeks ago


Yankton SD, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to customers. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.

Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Assist customers in selecting products and services, providing recommendations and solutions to meet their needs
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction
  • Maintain a clean and organized store environment, adhering to company standards and policies
  • Participate in visual merchandising and inventory management, ensuring a visually appealing store display and adequate product stock
  • Collaborate with colleagues to achieve sales goals and meet customer needs

Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous customer service or retail experience preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and interpersonal skills
  • Ability to lift up to 50 pounds and stand for long periods

About Us

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to delivering exceptional customer service and providing a positive work environment for our employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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