Senior Payroll Specialist

4 weeks ago

Westerville, Ohio, United States DPDHL Full time
Job Summary

The Senior Payroll Specialist will perform specialized tasks across the payroll function, serving as a team leader for other payroll specialists to provide guidance across assigned areas of work. This role requires leveraging subject matter knowledge to ensure integration and consistency of practices across the operation.

Key Responsibilities

• Completes payroll processing activities, including computing wage and overtime payments, calculating and recording payroll deductions, and processing requests for off-cycle payments.
• Inputs data to computerized payroll systems to prepare weekly and biweekly payroll, including updating and adjusting employee master file records upon notice of changes to deductions or status.
• Captures and reports on operational metrics, escalating issues to Manager in a timely manner.
• Researches business problems and identifies trends, escalating to manager for guidance.
• Works with internal and external 3rd party vendors to triage and resolve escalated issues from specialists.
• Responsible for day-to-day training activities pertaining to assigned functional unit.
• Partners with other team leads and managers in HR and PR Operations to provide end-to-end operational guidance and support.
• Provides recommendations and solutions for process improvements, identifying opportunities to mitigate risk and provide value-added solutions to meet business needs.
• Provides backup support to team as needed to meet SLA requirements.
• Manages and responds to Specialist and employee escalations, ensuring compliance with payroll policies and procedures.
• Manages multiple work queues and schedules, ensuring that work is assigned to team members appropriately and managed within stated SLAs.

Requirements

• 3+ years of payroll experience, including expertise in a multi-state payroll environment.
• Strong communication skills (oral & written), ability to effectively interact with others at all levels.
• Strong analytical and problem-solving skills, as problems faced are often complex and require extensive investigation and analysis.
• Knowledge of ADP Vantage and Kronos Timekeeping, or similar time and attendance and payroll applications.
• Advanced Excel Skills.
• Exposure and knowledge of complex HR processes that impact payroll.
• Bilingual (Spanish speaking), preferred.

What We Offer

• Great opportunity to work for the biggest logistics company in the world.
• International and virtual environment.
• Flexibility and great opportunity to learn.
• Tempting Compensation and benefits.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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