IT Support Specialist
3 weeks ago
Job Summary:
GovCIO is seeking a highly skilled IT Support Specialist to join our team in a remote capacity. As a key member of our team, you will provide top-level customer support to users and field service personnel, ensuring seamless IT operations.
Responsibilities:
- Provide Tier 2 support for Windows system administration, network access, file access, and other IT-related issues.
- Collaborate with field service customer support professionals to resolve complex IT issues.
- Work closely with customers to troubleshoot and resolve issues related to network access, file access, and other IT-related topics.
- Stay up-to-date with the latest IT trends and technologies to provide expert support.
Requirements:
- Bachelor's degree in IT or related field, or equivalent experience.
- At least 5 years of experience in Windows system administration and IT support.
- Active Secret clearance.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a dynamic team of IT professionals.
- Professional growth and development opportunities.
About GovCIO:
GovCIO is a team of passionate individuals who are dedicated to transforming government IT. We deliver innovative IT services and solutions that improve how government agencies operate and serve citizens.
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