IT Support Specialist

3 weeks ago


Atlanta, Georgia, United States GovCIO Full time

Job Summary:

GovCIO is seeking a highly skilled IT Support Specialist to join our team in a remote capacity. As a key member of our team, you will provide top-level customer support to users and field service personnel, ensuring seamless IT operations.

Responsibilities:

  • Provide Tier 2 support for Windows system administration, network access, file access, and other IT-related issues.
  • Collaborate with field service customer support professionals to resolve complex IT issues.
  • Work closely with customers to troubleshoot and resolve issues related to network access, file access, and other IT-related topics.
  • Stay up-to-date with the latest IT trends and technologies to provide expert support.

Requirements:

  • Bachelor's degree in IT or related field, or equivalent experience.
  • At least 5 years of experience in Windows system administration and IT support.
  • Active Secret clearance.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic team of IT professionals.
  • Professional growth and development opportunities.

About GovCIO:

GovCIO is a team of passionate individuals who are dedicated to transforming government IT. We deliver innovative IT services and solutions that improve how government agencies operate and serve citizens.



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