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Principal Technology Program Manager

2 months ago

Cincinnati, Ohio, United States CDK Global Full time
About the Role

We are seeking a highly skilled and experienced Principal Technology Program Manager to join our team at CDK Global. As a key member of our organization, you will play a critical role in leading technology programs and platforms, driving collaboration, and ensuring the success of our products.

Key Responsibilities
  • Program Leadership: Lead initiatives across multiple product or platform portfolios, coordinating roadmap direction and engaging stakeholders both internal and external to CDK.
  • Technical Expertise: Act as a subject matter expert for technical teams, providing guidance and support on complex projects and situations.
  • Training and Development: Identify team needs and develop in-house training plans to meet those needs, ensuring team members are equipped to execute on direction.
  • Documentation and Communication: Deliver supporting documentation and store it in an efficient and centralized manner, providing regular context and communication to stakeholders.
  • Process Improvement: Proactively identify areas of opportunity and ways to enhance efficiency across the team, defining and driving opportunities for product/platform efficiency, performance enhancement, security, profitability, and cost reductions.
  • Launch Management: Facilitate product/platform launch meetings in alignment with roadmap management, serving as a product/platform expert representing CDK.
  • Escalation Management: Anticipate bottlenecks, provide escalation management, supply tradeoff analysis, and balance customer and/or business needs versus technical constraints.
Requirements
  • Education: Bachelor's Degree in Computer Science, Business, or Engineering.
  • Experience: 5+ years' experience supporting technology programs or platforms.
  • Communication and Influencing: Fluent and highly articulate communicator with excellent interpersonal and influencing skills.
  • Relationship Building: Demonstrated ability to develop strong relationships with functional business leaders, subject matter experts, and peers to support project goals, timelines, and resource plans.
  • Analytical Skills: Analytically driven and fluent with data-driven analysis and performance metrics, including data visualizations for leadership presentations.
  • Problem-Solving: Ability to problem-solve and work well in complex, ambiguous situations.
  • Vendor Partnership: Experience in managing and directing outcome in a vendor-partnered relationship, along with experience in managing and directing virtual and remote teams and resources.
  • Written and Verbal Skills: Excellent written and verbal skills with a strong aptitude for presenting succinctly.
Preferred Qualifications
  • Technical Skills: Demonstrated knowledge of MySQL, JSON, XML, Regex, Excel, OpenSearch, Salesforce, Tableau.
  • Hands-on Experience: Hands-on experience with Jira.
  • Industry Knowledge: Automotive industry experience.
Compensation and Benefits

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits, and/or other applicable incentive compensation plans.

We offer Medical, dental, and vision benefits in addition to:

  • Paid Time Off (PTO)
  • 401K Matching Program
  • Tuition Reimbursement
About CDK Global

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers, and communities. We are open, curious, and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status, or any other category protected by law.