Patient Care Liaison
3 days ago
At Breakaway Physical Therapy LLC, we're dedicated to helping individuals achieve their health and wellness goals. We're seeking a skilled Patient Care Coordinator to join our team as the Voice of the Company. In this role, you'll be the first point of contact for potential clients, responsible for building strong relationships by understanding their needs and goals.
Key Responsibilities:- Engage with potential clients, asking thoughtful questions to uncover their health challenges and goals
- Use active listening to build trusting relationships, offering personalized therapy services as solutions to help clients achieve their goals
- Convert leads into scheduled appointments, ensuring patients are informed and comfortable with the care they'll receive
- Follow up with potential clients who need more information, providing support and guidance to make a confident decision
- Track and improve lead conversion metrics, contributing to the clinic's growth
- Collaborate with the clinical team to ensure a seamless patient experience from first contact through ongoing care
- Sales experience with a focus on relationship-building and understanding client needs
- Excellent communication and active listening skills, with the ability to empathize with patients and connect their goals to our services
- Experience working in healthcare or wellness is a plus, but not required
- Confidence in discussing out-of-network services and payment structures while maintaining trust and clarity
- Organized and able to manage multiple leads while maintaining a personal touch with each potential client
- Base Pay: $22-$28/hour depending on experience
- Bonus Structure: Additional commission based on lead conversion rates, allowing for total compensation up to $60,000+ annually
- Benefits: Health insurance, Retirement Plan, Paid Vacation Time, Paid Sick Time, and bonuses for hitting performance milestones
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Patient Care Liaison
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Crofton, Maryland, United States Breakaway Physical Therapy, LLC Full timeJob OverviewBreakaway Physical Therapy, LLC is seeking a highly motivated and empathetic Patient Care Coordinator to join our team. As the first point of contact for potential clients, you will play a crucial role in building strong relationships and guiding patients through their journey towards long-term success.Key ResponsibilitiesEngage with potential...
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