Operations Specialist
2 weeks ago
We are seeking a highly skilled Operations Technician to join our team at FLEX-STAFF, INC. - STEVENS POINT. As an Operations Technician, you will be responsible for performing a variety of operational tasks, including receiving and reviewing incoming work, entering transactions into computer systems, and providing excellent customer service.
Key Responsibilities:
• Receive and review incoming work, contacting appropriate resources as needed
• Enter transactions into computer systems, verifying accuracy and balancing general ledger accounts
• Provide fast, effective, accurate, and courteous service to customers and banks
• Assist in resolving complex customer issues by using multiple resources and records
• Prepare, edit, analyze, distribute, and/or correct specialized or complex documents
• Provide regular reports on customer feedback and trends in problems or situations
• Assist in the development and presentation of training
• Prepare and distribute unit activity and procedural change correspondence
• Refer suspected fraud to appropriate department
Requirements:
• Associate's degree in Business, Finance, or related field preferred
• At least 2 years of experience in business, finance, or operations
• Excellent computer skills
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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