Front of House Director

3 weeks ago


Mission Viejo, California, United States ZPIZZA USA LLC Full time

Job Summary

We are seeking an experienced Store Lead / Front of House (FOH) Manager to join our zpizza zCrew Team. Zpizza is growing and we need a qualified Store Lead / FOH Manager.

The ideal candidate will have previous food service experience, familiarity with restaurant management software, and excellent leadership skills.

  • Train and manage employees and assign duties as needed
  • Lead team in providing exceptional customer service
  • Resolve customer complaints gracefully and with tact
  • Adhere to all health and safety rules and regulations
  • Provide sales and productivity reports to upper management
  • Maintain appropriate inventory levels, reorder and restock when necessary
  • Cover the shifts of absent employees

Qualifications

  • High school diploma/GED
  • Previous food service experience
  • Familiarity with Microsoft Office, restaurant management software, and POS software
  • Ability to remain calm and thrive under pressure
  • Excellent management and leadership skills
  • Strong communication and problem-solving skills
  • Foodsafe Certificate (Plus)
  • Pizza Industry Experience (Plus)


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