Front of House Director
3 weeks ago
Job Summary
We are seeking an experienced Store Lead / Front of House (FOH) Manager to join our zpizza zCrew Team. Zpizza is growing and we need a qualified Store Lead / FOH Manager.
The ideal candidate will have previous food service experience, familiarity with restaurant management software, and excellent leadership skills.
- Train and manage employees and assign duties as needed
- Lead team in providing exceptional customer service
- Resolve customer complaints gracefully and with tact
- Adhere to all health and safety rules and regulations
- Provide sales and productivity reports to upper management
- Maintain appropriate inventory levels, reorder and restock when necessary
- Cover the shifts of absent employees
Qualifications
- High school diploma/GED
- Previous food service experience
- Familiarity with Microsoft Office, restaurant management software, and POS software
- Ability to remain calm and thrive under pressure
- Excellent management and leadership skills
- Strong communication and problem-solving skills
- Foodsafe Certificate (Plus)
- Pizza Industry Experience (Plus)
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