Receptionist Coordinator

3 weeks ago

Provo, Utah, United States Serenity Healthcare, LLC Full time
About the Role

We are seeking a highly skilled and compassionate Receptionist to join our team at Serenity Healthcare, LLC. As a key member of our front office staff, you will be responsible for providing exceptional patient experience and ensuring the smooth operation of our clinic.

Key Responsibilities
  • Update and verify patient information upon each visit.
  • Build rapport with patients, remembering their names, interests, and stories.
  • Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
  • Ensure a positive patient experience by providing support and compassion.
  • Rotate through other various office tasks throughout the day.
Requirements
  • High School Diploma/GED.
  • Excellent verbal and written communication, and basic math skills.
  • Proven ability to multitask in a fast-paced environment.
  • 1+ year of full-time customer service experience, reception, or personal customer service industry.
What We Offer
  • Career Advancement Opportunities.
  • Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium).
  • Paid Time Off.
  • 10 Major Holidays Off.
  • 401k.
  • Employee Referral Program.

Please note that this position is contingent on successfully completing a criminal background check upon hire.

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