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Field Service Technician I

1 month ago

Phoenix, Arizona, United States NCR Full time
About NCR Corporation

NCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a presence in 35 countries and a workforce of approximately 16,000 employees, NCR has been a global leader in consumer transaction technologies for nearly 140 years. Our mission is to enable stores, restaurants, and financial institutions to exceed their goals through innovative solutions and exceptional customer experiences.

As a Field Service Technician with NCR, you will play a critical role in delivering solutions that build long-term relationships with our customers. You will communicate effectively with customers, organize and triage issues, and provide solutions to meet their needs. Our virtual and hands-on classroom training will equip you with the skills and knowledge to succeed in this role.

We are committed to building a diverse community where employees feel a sense of belonging and are valued for their contributions. This role is an ambassador for the NCR brand and requires a strong technical aptitude, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities:

Job Summary

We are seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for performing customer installation, maintenance, and service calls promptly and effectively. You will also service electromechanical equipment, perform maintenance, repair, PM work, and system overhauls.

Requirements

To be successful in this role, you will need to have a valid driver's license, a good driving record, and the ability to perform essential functions of the job with or without a reasonable accommodation. You will also need to have PC skills, basic electronic skills, and some specific hardware and operating system familiarity.

Preferred Qualifications

Familiarity with large servers, mainframe computers, and imaging software is a plus. A+ Certification, CompTIA, or N+ Certification is also desirable. One or more years of related experience is preferred.

What We Offer

We offer a competitive hourly pay range of $17.00 to $20.00, depending on location and experience levels. We also offer overtime pay at time and a half, 7 paid holidays, 6 paid floating holidays, paid vacation, 401K savings and retirement plan, company-provided business use only vehicle, and medical insurance available immediately.