Packaging Lab Technician

2 weeks ago


New York, New York, United States Chewy Full time
Join Chewy's Packaging Team

Chewy is seeking a skilled Packaging Lab Technician to join our team in Wilkes-Barre, Pennsylvania. As a Packaging Lab Technician, you will play a critical role in ensuring the safe delivery of our customers' orders by implementing testing protocols to improve the unboxing experience.

Key Responsibilities:

  • Assist in performing packaging tests using internal and industry-standard protocols (ISTA and ASTM) to produce data and detailed reports.
  • Prepare and handle test samples, including dynamic, cold chain, and pharmacy samples, ensuring all packaging conforms to the dimensional, quantity, and other specifications established by testing standards.
  • Communicate test status and feedback on issues to Lab Manager.
  • Identify, recommend, and assist with process/equipment improvements for optimizing the testing process.
  • Handle lab inventory for dry and frozen products and packaging materials in addition to collaborating with Inventory Control for the donation of eligible products post testing.
  • Maintain a clean and organized lab environment and ensure that the methodology is implemented in all areas of the lab.
  • Inspect lab equipment regularly, maintain records of preventive maintenance and calibration, and schedule these activities to ensure minimal system downtime in the lab.
  • Conduct safety audits and collaborate with the safety team to develop ideas for improving safety measures.
  • Complete other duties as assigned.

Requirements:

  • Experience working with packaging, in a quality function, or e-commerce operations.
  • Basic understanding of lean methodologies.
  • Proficient in Microsoft Office, especially Excel.
  • Must be capable to repeatedly lift 49lbs, team lift 50 -100lbs, and become accustomed to prolonged periods of standing.
  • Able to meet tight time limitations while working in a fast-paced environment.
  • Ability to work in both a team and independently, self-motivated, and comfortable handling ambiguity.
  • Convey efficiently (verbal and written) with internal and external collaborators.
  • Confirmed analytical and quantitative skills, using critical thinking to analyze data and provide recommendations.
  • Willing to be trained on packaging test and PIT equipment i.e. Compression tester, Drop Tester, Vibration Tester, Environmental Chamber, Cherry Order Pick, Movexx, Pallet Jack etc.

Preferred Qualifications:

  • Experience with packaging design, materials, and/or testing (ISTA and ASTM).
  • Proficient in programming data loggers for use in cold chain tests and capable of downloading the raw data for analysis post-test.
  • SQL, Tableau, and Smartsheet experience (or willing to learning) is a plus.
  • Experience with safe lifting and/or dry ice handling.
  • Experience with operating packaging test and PIT equipment.

Chewy is committed to equal opportunity and diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy). To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy).



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