Financial Services Representative
4 weeks ago
PNC Financial Services Group is seeking a skilled Financial Services Representative to join our team in Detroit, MI. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and identifying opportunities to improve their financial wellbeing.
Key Responsibilities
- Acquire and deepen the branch customer base through proactive sales and service activities.
- Manage the customer experience by identifying opportunities to improve their financial wellbeing and collaborating with ecosystem partners to grow their share of wallet.
- Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and elevate client loyalty.
- Create customer loyalty and grow customer share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive customer loyalty.
Requirements
- 1+ years of related experience in retail banking or a related field.
- Strong knowledge of banking products and services, as well as excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
- A comprehensive range of benefits, including medical, dental, and vision coverage, as well as 401(k) and pension plans.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and inclusive work environment that values diversity and promotes work-life balance.
How to Apply
Please submit your application, including your resume and cover letter, to our online portal. We look forward to hearing from you
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