Financial Services Representative

4 weeks ago


Highland Park, Michigan, United States PNC Financial Services Group Full time
Job Summary

PNC Financial Services Group is seeking a skilled Financial Services Representative to join our team in Detroit, MI. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and identifying opportunities to improve their financial wellbeing.

Key Responsibilities
  • Acquire and deepen the branch customer base through proactive sales and service activities.
  • Manage the customer experience by identifying opportunities to improve their financial wellbeing and collaborating with ecosystem partners to grow their share of wallet.
  • Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and elevate client loyalty.
  • Create customer loyalty and grow customer share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive customer loyalty.

Requirements
  • 1+ years of related experience in retail banking or a related field.
  • Strong knowledge of banking products and services, as well as excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer
  • A comprehensive range of benefits, including medical, dental, and vision coverage, as well as 401(k) and pension plans.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and inclusive work environment that values diversity and promotes work-life balance.

How to Apply

Please submit your application, including your resume and cover letter, to our online portal. We look forward to hearing from you



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