Operations Manager

5 hours ago


Bourbonnais, Illinois, United States Rent-A-Center Full time
Company Overview
Rent-A-Center is a leading provider of consumer electronics, furniture, and appliances. We are committed to creating a diverse and inclusive work environment and proud to be an equal opportunity employer.

Salary
The estimated salary for this position is $17-$20 per hour, based on national averages and industry standards. This competitive compensation package reflects our commitment to attracting and retaining top talent.

Job Description
In this role, you will provide customers with access to high-quality goods that enhance their quality of life. Your responsibilities will include positively impacting growth and revenue through communicating with customers and collecting on accounts, providing friendly customer experiences, delivering products safely, and maintaining a welcoming store environment.

Required Skills and Qualifications
To succeed in this position, you must have 1-3 years of retail/customer service, sales, or collections experience, a high school diploma or equivalent, and a valid state driver's license. You should also possess great communication and customer service skills, as well as the ability to lift and move product.

Benefits
We offer a comprehensive benefits package, including paid time off, full-time employment, and a consistent schedule. Our award-winning culture provides opportunities for advancement and professional growth, along with great benefits like medical, dental, vision, and life insurance. Additionally, we offer flexible spending accounts, a 401(k) savings plan with company match, and more.

What You Will Do
You will positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis. You will provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customers' homes. Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures.

Key Responsibilities
  • Credit and Collections: Communicate with customers and collect on accounts
  • Customer Service: Provide friendly, top-notch customer experiences
  • Deliveries & Pickups: Safely load/unload and install products


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