Medical Call Center Professional
7 days ago
This is a fantastic opportunity to join a renowned medical practice in Issaquah, WA as a Call Center Representative. We are seeking a highly skilled and customer-focused individual to answer incoming calls, screen messages, schedule patient appointments, and provide exceptional service to our patients.
We offer a comprehensive compensation package, including a salary range of $23-25 per hour, along with a variety of benefits such as medical, dental, and vision insurance, critical illness coverage, and 401(k) retirement plan.
Responsibilities:
- Answering multiple phone lines and screening calls as necessary
- Scheduling patient appointments according to office policies and procedures
- Directing messages to appropriate staff or physicians
- Verifying insurance eligibility and financial status
Requirements:
- 2 years of work experience
- Strong customer service skills and one-call resolution capabilities
- Proficiency in technology and typing skills (50 words per minute)
- Detail-oriented and able to research patient information
Nice to Have:
- Call center experience in healthcare
- Troubleshooting skills
Work Environment:
This is a fully onsite position in Issaquah, WA. As an employee of TEKsystems, you will have access to a range of benefits and opportunities for professional growth and development.
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