Restaurant Operations Manager

2 days ago


Anderson, South Carolina, United States THE WING JOINT LLC- Full time
Job Overview

We are seeking a highly organized and experienced Shift Manager to oversee the daily operations of our restaurant, ensuring a seamless and memorable dining experience for our guests.

The ideal candidate will have a proven track record of managing restaurant staff, maintaining inventory, and ensuring compliance with safety regulations.

As a Shift Manager, you will be responsible for delegating tasks, supervising staff performance, and maintaining a fully-stocked inventory.

You will also be responsible for managing dining reservations, arranging shift coverage, and helping staff resolve on-the-job challenges.

Additionally, you will track daily costs and revenues, balance the cash register, and coordinate with suppliers.

Our ideal candidate will have excellent organizational skills, team management abilities, and a customer service approach.

They will also have basic knowledge of bookkeeping procedures and be available to work different shifts, including weekends.

If you have a passion for delivering exceptional customer service and managing restaurant operations, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Delegate tasks to restaurant staff and supervise their performance
  • Maintain a fully-stocked inventory and order food supplies, as needed
  • Manage dining reservations
  • Arrange to have shifts covered (e.g. when employees take time off)
  • Help staff resolve on-the-job challenges
  • Track daily costs and revenues
  • Balance the cash register at the end of the shift
  • Coordinate with suppliers as they deliver food product orders
  • Ensure client satisfaction and gracefully handle any complaints
  • Open or close the restaurant (when responsible for the first or last shift)
  • Inform the next Shift Manager about pending tasks
  • Report maintenance and training needs
Requirements
  • Proven experience as a Shift Manager or relevant role in a restaurant
  • Good knowledge of restaurant operations (like managing reservations and payments)
  • Availability to work different shifts, including weekends
  • Basic knowledge of bookkeeping procedures
  • A customer service approach with the ability to manage complaints with professionalism
  • Excellent organizational skills
  • Team management abilities
  • Certification from a culinary school is a plus

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