Hotel Operations Supervisor
4 weeks ago
**Job Summary:**
We are seeking a dedicated and experienced Hotel Operations Supervisor to join our team at Kimpton Hotels & Restaurants. As a Night Audit Manager, you will be responsible for overseeing the Front Office operations, ensuring exceptional guest service, and leading a team of employees.
**Key Responsibilities:
- Quality Guest Service: Provide top-notch service to guests, responding to their needs and resolving any issues that may arise.
- Team Leadership: Supervise and mentor front office staff, providing guidance and support to ensure they meet their roles' expectations.
- Scheduling and Budgeting: Assist in creating employee schedules and monitoring payroll and expense budgets to ensure efficient operations.
**Requirements:
- Prior experience as a supervisor or lead role in hospitality or a related field.
- Excellent decision-making skills and ability to work independently.
- Diplomatic communication skills to handle challenging situations effectively.
- Familiarity with Opera and Microsoft Office Suite is preferred.
**What We Offer:
Kimpton Hotels & Restaurants values diversity and inclusivity, welcoming individuals from all backgrounds to join our team. We offer a dynamic work environment, opportunities for growth and development, and competitive compensation packages.
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