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Front Office Supervisor

1 week ago


Miami, Florida, United States 1 Hotel South Beach Full time

Guest Experience Supervisor

We are seeking a seasoned Guest Experience Supervisor to join our team at 1 Hotel South Beach. As a leader in our front office team, you will be responsible for overseeing daily operations and ensuring that every guest has an exceptional experience.

Key Responsibilities:

  • Supervise front office staff to ensure efficient and effective delivery of guest services
  • Manage day-to-day operations, including scheduling, training, and performance management
  • Collaborate with other departments to ensure seamless guest service
  • Develop and implement strategies to enhance the guest experience
  • Monitor and address any issues or concerns raised by guests

Requirements:

  • Minimum 2 years of experience in hospitality or a related field
  • Proven track record of delivering excellent customer service
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment

About Our Culture

At 1 Hotel South Beach, we are committed to creating a workplace culture that values respect, inclusivity, and teamwork. We believe in investing in our employees and providing opportunities for growth and development.