Recovery Coach Position

4 weeks ago

Tucson, Arizona, United States CODAC Health Full time
Job Details

Job Location: Speedway Bldg 1 - Tucson, AZ

Position Type: Full Time

Travel Percentage: Up to 25%

Job Category: Nonprofit - Social Services

Description

Summary: CODAC Health's Dedicated Recovery Coach/Recovery Coach works as part of a multidisciplinary team to ensure the integration of medical, behavioral health, and wellness care for members. The Dedicated Recovery Coach/Recovery Coach is responsible for working closely with the primary medical provider, the Behavioral health team, and staff of other agencies involved in the members' care to proactively manage member care by providing case management, education, care coordination, systems navigation, advocacy, and support primarily in home and/or in the community.

Essential Duties and Responsibilities:
  • Coordinates the delivery of integrated care services to members, in collaboration with clinical and other staff to address the members' needs.
  • Performs integrated healthcare assessment and annual assessment updates.
  • Assists in development, implementation, and revision of integrated service plans; assures that services provided are specified in the integrated service plan and monitors progress toward treatment goals, crisis plans, and coordinating of adult recovery teams.
  • Monitors level and intensity of services contained in the members' individual integrated service plans.
  • Assists and supports members to follow through on prescribed medical interventions and diagnostic testing.
  • Informs and educates members regarding the meaning and implications of test results and prescribed interventions, as per clinic protocol.
  • Assesses and addresses barriers to health.
  • Obtains records, notes, reports, and consultations from primary, specialty, and other providers and ensures that the information is appropriately filed in the electronic health record.
  • Consults and cooperates with community systems to facilitate linkage, referral, crisis management, advocacy, and follow-up with the focus on attaining treatment goals.
  • Provides health literacy and health education groups.
  • Offers guidance and education related to members' individual needs.
  • Provides community and home-based services to members.
  • Connects members to resources within CODAC Health and the community to address identified health concerns.
  • Reviews details and expectations about the referral with members.
  • Provides member advocacy and attends medical appointments, as needed.
  • Assists with coordination of scheduling of appointments for members.
  • Attends all staff meetings and all other required meetings.
  • Maintains member records in accordance with agency and funding source requirements.
  • Participates in provision of Desk Duty services or Counselor of the Day to provide urgent and emergent services to members on a walk-in basis.
  • Monitors progress and provides monthly updates to members involved with other agencies, including Department of Developmental Disabilities, Department of Child Safety, and Pima County and City of Tucson Diversion Courts.
  • Maintains regular contact with treatment staff to inform and be informed of members' progress and makes recommendations for continuing care.
  • Transports members as needed and/or directed by supervisor.
  • Performs other related duties in accordance with agency growth and changes.
Qualifications
  • Masters or Bachelors degree in a healthcare-related field and no experience OR;
  • Masters or Bachelors degree in a non-healthcare-related field and 3 months relevant related experience OR;
  • Associates degree in a healthcare field and 6 months related experience OR;
  • Associates degree in a non-healthcare field and 1-year related experience OR;
  • Certified Medical Assistant and 1-year related experience OR;
  • Certified Peer Support Specialist and 1-year years related experience OR;
  • High School diploma or General Education Equivalent (GED) and 2 years related experience
Certifications
  • Commission Certified Care Manager (CCCM), a plus.
Additional Requirements
  • Valid Arizona Drivers license, proof of current insurance, and willingness to use personal vehicle. Drivers license is an essential requirement for performing duties for this position.
  • Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years.
Skills
  • Bilingual a plus.
  • Extensive knowledge of community resources.
  • Extensive knowledge of behavioral health challenges which include knowledge of the impacts of mental illness, domestic violence, and the dynamics of addictive behavior.
  • Familiarity with various ethnic and cultural groups.
  • Intermediate to advanced computer skills using MS Office products, Word, Excel, Access, etc., importing/exporting data to/from applications.
  • Ability to communicate effectively both orally and in writing.

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