Program Manager
3 weeks ago
We are seeking a skilled and compassionate Program Manager to join our team at Abraxas Youth & Family Services. As a Program Manager, you will play a vital role in supervising and coordinating direct services and related activities of the program/facility. This is an excellent opportunity to make a meaningful difference in the lives of at-risk youth and adults.
Key Responsibilities:
- Supervise, assist with hiring, and evaluate staff performance, developing measurable objectives for necessary improvements and implementing appropriate corrective action to staff adhering to human resources policies and utilizing Human Resources when necessary.
- Oversee clients' individualized treatment planning process and provide assistance as required.
- Provide direct supervision of the direct care staff members and coordinate with other clinical, supervisory, and educational departments the programmatic activities to optimize client services.
- Oversee direct care staff members scheduling to ensure compliance with maximum contractual guidelines, control overtime, and to ensure fair and equitable staff member schedules.
- Review and approve direct care staff members timecards to ensure accuracy and completeness and submit to appropriate payroll personnel in a timely manner to process payroll at the end of each pay period.
- Participate in conferences for the discussion of behavior and client progression and provide direction to other supervisory staff members.
- Regularly participate with and supervise clients in specific daily programmatic activities. Ensure contractual compliance and services provided in a professional manner.
- Reviews case files for quality and timeliness and provides direction and assistance to other supervisory staff as needed. Reviews performance measures on a monthly basis. Address programmatic improvement needs directly with clinical staff members.
- Evaluate and coordinate training needs with the training staff and assists with ensuring training needs are met for regulatory compliance purposes.
- Serves as a point of contact between supervisory staff and program/facility management
- Assists program/facility director with programmatic goals and development.
- Assists with managing client flow such as entering, discharging, and reentering program/facility.
- Monitor the ordering of all supplies and materials for the program/facility for the vocational, educational, clinical, and educational departments to operate effective programmatic activities remaining within budgetary and fiscal guidelines.
Requirements:
- Bachelor's degree in related field minimum four years of progressively responsible experience in residential and non-residential program/facility of which two years' experience must be in a supervisory or managerial level; OR
- Master's degree in related field and minimum three years of progressively responsible experience in residential and non-residential program/facility of which one year experience must be in a supervisory or managerial level; OR
- Full certification as an addiction's counselor by a statewide certification body which is a member of a national certification body or certification by another state government's substance abuse counseling certification board, plus minimum four years of progressively responsible experience in residential and non-residential program/facility of which two years' experience must be in a supervisory or managerial level.
- Ability to participate and maintain Safe Crisis Management (SCM) certification.
- At least twenty-one (21) years of age
- Driver's License
- Physical exam that includes TB and drug testing.
- Criminal clearances (State Police, FBI and State Child Abuse Clearances)
- Satisfactory completion of background screening and applicable pre-employment checks, including but not limited to employment and/or personal reference and driving records.
About Us:
Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families. Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services. Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.
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