Dental Patient Coordinator Specialist

7 days ago


Pittsburgh, Pennsylvania, United States Polished Dental Group - Roland Road Full time

At Polished Dental Group - Roland Road, we're seeking a skilled Dental Patient Coordinator Specialist to join our team. This is an excellent opportunity for a motivated and organized individual to make a real difference in the lives of our patients.

About Us

We're a dynamic dental practice dedicated to providing exceptional patient care in Pittsburgh. Our team is passionate about creating a warm and welcoming environment for all our patients. If you share our commitment to quality and excellence, we'd love to hear from you.

Salary & Benefits

We offer a competitive salary of $22-$28 per hour, depending on experience, as well as a comprehensive benefits package that includes medical, dental, 401(k) matching, PTO, and bonuses based on performance.

Job Description

As a Dental Patient Coordinator Specialist, you'll play a vital role in our team by:

  • Scheduling patient appointments and managing our calendar with precision and efficiency.
  • Providing exceptional customer service via phone calls, emails, and texts, ensuring every interaction is professional and caring.
  • Discussing financial arrangements, collecting payments, and tracking accounts receivable with accuracy and attention to detail.
  • Submitting, managing, and verifying insurance claims to ensure seamless reimbursement processes.
  • Making each patient feel welcome and at home in our office through personalized interactions and thoughtful gestures.
  • You'll be using Open Dental software to manage patient information, handle dental insurance codes, and communicate effectively with both patients and insurance providers.

We're looking for someone who is:

  • Experienced in a dental office setting, with a strong understanding of dental terminology and insurance coding.
  • A team player who is committed to delivering exceptional patient care and contributing to our positive office culture.

We offer a unique work-life balance, with our office open Monday through Thursday, giving you a three-day weekend every weekend of the year. We're dedicated to fostering an encouraging and supportive atmosphere where you can grow and advance your skills.



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