Housekeeping Associate

7 days ago


Salisbury, Maryland, United States Hersha Hospitality Management LP Full time

Job Summary:

We are seeking a detail-oriented and customer-focused Housekeeping Associate to join our team at Hersha Hospitality Management LP. As a Housekeeping Associate, you will be responsible for maintaining the cleanliness and organization of public hotel areas, ensuring a positive experience for our guests.

Key Responsibilities:

  • Clean and maintain public hotel areas according to established brand and hotel guest service standards.
  • Inspect assigned areas and perform cleaning tasks accordingly.
  • Collect trash from service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to the laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.

Requirements:

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context:

Work schedule varies and may include working on holidays, weekends, and alternate shifts. Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending, and kneeling to reach all areas. Usage of cleaning chemicals.



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