Intake Specialist

4 days ago


Lubbock, Texas, United States StarCare Specialty Health System Full time
About the Role

We are seeking a highly skilled and compassionate Intake Specialist to join our team at StarCare Specialty Health System. As a key member of our Intake Department, you will play a critical role in providing exceptional care and support to individuals in need of mental health services.

Key Responsibilities
  • Serve as the initial point of contact for mental health intake, providing a warm and welcoming experience for individuals and their families.
  • Conduct face-to-face assessments to determine eligibility for mental health services, using your expertise to identify individual needs and develop personalized service plans.
  • Collaborate with multidisciplinary teams to ensure seamless transitions and effective care coordination.
  • Provide education and support to individuals and their families, empowering them to make informed decisions about their care.
  • Maintain accurate and comprehensive records, ensuring timely and efficient communication with stakeholders.
  • Participate in ongoing training and professional development to stay current with best practices and industry developments.
Requirements
  • Bachelor's degree in a related field, such as Human Services, Social Work, or Psychology.
  • At least two years of experience in mental health services, with a focus on intake and assessment.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Knowledge of human service delivery systems and community resources.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy, with opportunities for sabbatical leave and longevity augmentations.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive workplace culture.


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