Member Experience Specialist

6 days ago


Kokomo, Indiana, United States Sam's Club Full time
Job Summary

We are seeking a skilled and energetic Member Experience Specialist to join our team at Sam's Club. As a key member of our staff, you will be responsible for ensuring that every shopping experience is exceptional. Your main goal will be to create a positive first and last impression for our members by providing top-notch customer service and maintaining a clean and organized store environment.

Your responsibilities will include:

  • Maintaining the cleanliness and organization of the parking lot and surrounding areas
  • Assisting with purchases and ensuring that carts are ready and available for members
  • Loading vehicles with purchases and providing support to create a great member experience

In this role, you will be constantly on your feet and moving around, so you must be able to stand for long periods of time while assisting members quickly and accurately. You will also be a problem solver who tackles obstacles head-on to ensure each task is completed with excellence.

This position offers competitive pay and performance-based bonus awards, as well as other great benefits. The estimated salary for this role is $18.50 to $22.00 per hour.*

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

About the Role

This role is ideal for someone who thrives in fast-paced environments and prioritizes member satisfaction. If you are a multi-tasker at heart and enjoy working in a dynamic team environment, then we encourage you to apply.



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